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Archive for December 2011

Have you noticed? Our country is more polarized now than it has been at any point during our lifetimes. The news media classifies us politically as being

Red or Blue

This polarization has occurred over the last 10 to 15 years. It seems that people are either ultra conservative and ultra right or ultra liberal and ultra left. We are led to believe there are very few moderates any more. None are more polarized than our congressmen and senators in Washington.

In the past the moderates were the ones who  got things done. Moderate liberals and moderate conservatives worked together. They compromised and got things done. Sometimes they agreed on a conservative issue. Other times they agreed on a liberal issue.

It seemed like they did what was best for the average person.  We all benefitted from it.

Two Camps at War With Each Other

Compare that to the present time.  There are only two camps in Washington.  The ultra liberals and the ultra conservatives.  Each camp is at war with the other.  They don’t agree on anything.

If one group proposes something which will benefit most people, the members of the other group won’t go along with it.  When it doesn’t pass, the group sponsoring it has a black eye.  Everyone wants to know what happened and why couldn’t they get it passed.

Just look back to last summer.  These two groups could not agree on raising the country’s debt ceiling until the very last minute.  What happened?  The Government’s credit rating was lowered.  It became more difficult for you and me as well as businesses to borrow money.

A super committee was appointed to make recommendations on cuts to the Federal Budget by October.  The members of that committee could not agree on what cuts should be made.  Mandatory cuts are now scheduled to take place starting in 2012. Most probably some will cause hardships.

Look at what happened this month.  Tax reductions were going to expire on December 31.  If they did the average person would have to pay $20 more every week in tax.  This at a time when most people are still suffering from the economic downturn we’re experiencing.

It wasn’t until two days before Christmas that an extension was approved.

Where are Reason and Common Sense?

How much more of this are we supposed to take?  When will reason and common sense win out?  Until they do you and I will continue to suffer.  Hopefully it won’t get worse before that happens.

Looking forward to compromises in the future,

Bob Paroski

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Normally at this time of the year, it seems stores and companies don’t care about the service they provide customers.  The greater emphasis is placed on the sales they have going on for the year end Holidays.  An unbelievable amount of time is spent on sales starting with Black Friday and Cyber Monday.

Simple Truths – Exceptional Service

When I find a store or company that still focuses on me as a customer, I make a note of the service I receive from them.  When I regard their service as exceptional, I let others know about it.

I just experienced fantastic customer service from a company and I wanted to let you know about it.  The company is Simple Truths.  They sell motivational books and plaques over the Internet.

I ordered some books and plaques from them on Cyber Friday. I figured that with all of the orders they received on that day, they would be backlogged.  It would take them awhile to fill them.

Well, I was surprised.  The next work day, Cyber Monday, I got an email from them indicating my order had been shipped.  It came Federal Express and arrived on Wednesday.

Cindy’s Card – An Added Touch

When I opened it, I was pleasantly surprised.  They included an extra book as a gift which I did not anticipate.  In addition there was a card in the box from Cindy.  It had her picture on it and a note saying it was her pleasure to pack my order.  The picture on the card was a nice touch.  It made me feel connected to Cindy.

There was also a letter signed by Mac Anderson, the founder of Simple Truths, thanking me for my order.  Included was a coupon for $25 my next order.

All of these made me feel valued by Simple Truths and that the company really appreciated my business.

Anytime I want to purchase another motivational book or plaque you can be sure they will get my business.

Let me give you their web address.  It is www.simpletruths.com.   Check them out.  Expect to get the same great service I did.

Happy Holidays,

Bob Paroski

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